Privacy Policy

Effective Date: May 15, 2024

1. Introduction

Welcome to the Photo Sniff application (hereinafter referred to as "we," "our," or "the app"). We are developed and operated by Chengdu Lianyue Commerce And Trade Co., Ltd. We highly value and are committed to protecting your privacy. This Privacy Policy is designed to help you understand how we collect, use, store, protect, and share your information, as well as how we provide access to, update, control, and protect this information.

Important Statement: We do not permanently store any of your private photos. Your photos are only temporarily accessed when you use our services for processing and analysis, and they are immediately deleted from our servers once the analysis is complete.

Please read this Privacy Policy carefully before using our services. If you do not agree to any part of this policy, please stop using our services immediately. By using or continuing to use our services, you consent to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

Account Information: When you register for an account, we collect your email address, username, and password.
User Content: Photos, images, and other content you upload to our service. Please note: We do not permanently store this content. Your photos are only temporarily stored for the necessary processing time and are deleted immediately after analysis is complete.
User Preferences: Your preferences and configurations set in the app.
Communication Data: Information you provide when communicating with our customer support team.

2.2 Automatically Collected Information

Device Information: Including device model, operating system version, unique device identifiers, network information, etc.
Log Information: Details of your use of our services, such as access dates and times, app features or pages viewed, app crash reports, etc.
Location Information: If you authorize it, we may collect your location information. You can revoke this permission at any time through your device settings.
Usage Data: Data about how you use our app, such as feature usage frequency, clicking behavior, etc., used to improve user experience.

2.3 Information We Do Not Collect

Photo Content Analysis Data: We do not permanently store any analysis results of your photo content.
Photo Metadata: Unless necessary and with your consent, we do not retain metadata such as EXIF data from your photos.
Private Communication Content: Private communication content between you and other users is not monitored or retained by us.

2.4 Special Note Regarding Face Data

Although our application processes photos that may contain faces, we hereby declare:

We do not collect any facial recognition data: We do not extract, collect, or store facial feature information that can be used to identify an individual (such as facial geometry or face templates).
Limitations of AI Analysis: During photo analysis, our AI model may identify the presence of faces in photos. However, this is limited to generating generalized descriptions (e.g., "photo contains faces") for purposes such as photo categorization or management. The AI model does not perform facial recognition or extract unique facial features.
No Saving or Identification of Face Data: We do not save or attempt to identify any face data in any form or manner. All processing is temporary, conducted either on your device or temporarily on our servers during processing. Upon completion, the relevant data is immediately deleted, leaving no identifiable facial information.
No Sharing with Third Parties: Consequently, we do not share any identifiable face data with any third parties, as we do not collect or store such data.

3. Data Processing and Storage

3.1 Photo Processing Description

When you use our service to process photos:

Your photos are temporarily uploaded to our servers for processing
Our AI system analyzes the photos (e.g., identifying duplicates, blurry or similar photos)
Analysis results are returned to your device
After processing is complete, your photos and related analysis data are automatically deleted from our servers

The entire process usually takes from a few seconds to a few minutes, depending on the number of photos and network conditions. We do not use your photos to train our AI models.

3.2 Data Storage

Local Storage: Most data and settings are stored on your device
Cloud Storage: Account information, user preferences, and other non-photo data may be stored on our cloud servers
Storage Duration: We only retain your data for as long as necessary to provide the service

3.3 Cookies and Similar Technologies

We may use cookies and similar technologies to improve user experience and app functionality. You can control the use of these technologies through your device settings.

4. How We Use Information

We use the collected information to:

Provide, maintain, and improve our services
Offer you personalized user experiences
Communicate with you, including sending service notifications, updates, and support messages
Monitor and analyze usage trends, improve app performance and functionality
Prevent fraudulent behavior and enhance security
Develop new features and services
Comply with legal obligations

Specific Usage Scenarios:

Using account information to verify your identity and provide services
Temporarily using your photos to provide AI analysis services
Using device information to optimize app performance on your device
Utilizing usage data to understand user needs and improve the user interface

5. Information Sharing and Disclosure

We highly value your privacy and will not share your personal information with third parties except in the following situations:

With your explicit consent
With our service providers who help us deliver our services (such as cloud storage, data analysis services), and who are obligated to protect your data
In the event of a company transaction (such as a merger, acquisition, or asset sale) where data transfer may be necessary
To comply with laws, regulations, legal processes, or enforceable government requests
To detect, prevent, or address fraud, security, or technical issues
To protect the rights, property, or safety of our company, our users, or the public
In emergency situations to protect anyone's safety

Important Note: Under no circumstances will we sell your personal information to third parties or share identifiable information with advertisers.

6. Cross-Border Data Transfer

Our servers may be located in different regions around the world. By using our services, you agree that your information may be transferred to countries outside your country/region of residence, where data protection laws may differ from those in your country/region. Regardless of where data is transferred, we will take appropriate measures to protect your personal information.

7. Information Security

We implement various physical, technical, and administrative security measures to protect your personal information, including but not limited to:

Using encryption technology to transmit and store sensitive data
Regularly reviewing our information collection, storage, and processing practices
Limiting employee, contractor, and agent access to personal information
Implementing access control mechanisms to ensure only authorized personnel can access personal information
Conducting regular security assessments and vulnerability testing

However, please note that no internet transmission or electronic storage method is 100% secure. Despite our efforts to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We will retain your personal information:

During the active period of your account
For the time necessary to fulfill the purposes outlined in this Privacy Policy
To comply with our legal obligations
To resolve disputes and enforce our agreements

When personal information is no longer needed, we will securely delete or anonymize it.

9. Your Rights and Choices

According to applicable data protection laws, you may have the following rights:

Right to Access: Obtain confirmation and a copy of the personal information we have collected about you
Right to Rectification: Request correction of inaccurate or incomplete personal information
Right to Erasure: Request deletion of your personal information in certain circumstances
Right to Restrict Processing: Limit our processing of your personal information in certain circumstances
Right to Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format, and to transmit it to another controller
Right to Object: Object to the processing of your personal information based on your particular situation
Right to Withdraw Consent: Withdraw consent at any time if processing is based on consent

You can exercise these rights through the app settings or by contacting our data protection team at service@lotusfino.com. We will respond to your request within a reasonable timeframe, typically not exceeding 30 days.

10. Children's Privacy

Our services are not directed at children under the age of 13 (or the minimum age specified by local law). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us. If we discover that we have collected personal information from children without verifiable parental consent, we will take steps to promptly delete that information.

11. Third-Party Links and Services

Our app may contain links to third-party websites, products, or services, or allow you to interact with them. These third parties may have their own privacy policies and terms. We recommend that you read the privacy policies of these third parties, as we are not responsible for their practices once you leave our services or interact with them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted in the app or on our website, with the updated effective date displayed at the top of the policy. For significant changes, we will notify you through in-app notifications, email, or notices on our website. We recommend that you review this policy periodically for the latest information.

13. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:

Email: service@lotusfino.com

We will make our best effort to respond to your inquiries within a reasonable timeframe.

Last Updated: May 15, 2024